Performance of the Ekurhuleni Municipality

Have your say on the items mentioned below!

220 active citizens have provided input in this, so far. 

Your participation will form part of a report which we will deliver to the Minister of Cooperative Governance and to the Parliamentary Committee.

To the residents of Glen Marais, Kempton Park and surrounding areas who are fed up with the poor performance of the Ekurhuleni Municipality in providing to you, the tax payers who are constantly plagued with the following;

  1. Electricity Failures due to lack of proper maintenance of Substations.
  2. Water Failures due to burst pipes that is ongoing.
  3. Refuge collection problems due to proper planning causing confusion.
  4. License department congestion, causing unacceptable delays due to understaffing.
  5. Overpaid staff that fail in their jobs that cause the above-mentioned problems.
  6. Lack of timeous notifications on items 1 and 2 that cause hardship to residents.

We need your support to take these matters up to the highest authorities, demanding that they make an effort to improve on the services provided.

We would accordingly like to receive your detailed complaints on the above issues so that you can be heard voicing your frustration with the poor services provided, at the highest level possible. .

We will on receipt of your comments compile a document for engagement with the local Ekurhuleni representatives in advance of approaching the Gauteng Premier.

Have your say now

Are you happy with the performance of Ekurhuleni Municipality? (see summary)
Yes I amNo I am notNot fully

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Important to note; This is a legally protected public policy-shaping process mandated in the SA Constitution. By using DearSA’s platform you ensure an accurate record is held by civil society (so government cannot dispute participation facts or figures) which forms a solid foundation for a legal case should the necessity arise. It is not a petition. Your input is immediately sent to government and must, by law, be individually acknowledged and considered. Had this been a petition, all input would be grouped as a single submission.

PUBLIC INPUT displaying latest 5

No I am not
The response time to power outages is totally unacceptable.
We are lucky if its 20 hours.
The call center is even worse. People can call 20 times with no response and if you do get through they have no idea what the cause of the fault is or progress on repairs.
Times are tough in the lockdown and the Ekhuruleni ekectrical department is making it intolerable.
No I am not
We have abnormally high number of power outages for 20 hours and more, with no reasons given and with no responses when querying the cause or estimated restoration time. It is shocking that we have almost weekly long outages
No I am not
Continual power outages, never any sufficient feedback and turn around time is almost always more than 24 hours. Absolutely appalling, disgusting. I am most unimpressed.
No I am not
Water servers
No I am not
Water- Regular water interruptions and no water for at least 4 hours. No water tankers available to supply water to even flush a toilet. This in the morning and evening most interuptions.