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City eThekwini information

MDB code: ETH Area: 2 556km²

Geography, History & Economy

The eThekwini Metropolitan Municipality is a Category A municipality found in the South African province of KwaZulu-Natal. eThekwini is the largest city in this province and the third-largest city in the country. Its land area is comparatively larger than that of other South African cities and is topographically hilly, with many gorges and ravines and almost no true coastal plain.
It is a sophisticated, cosmopolitan city and is known as the home of Africa’s best-managed, busiest port. The world-class International Convention Centre in Durban has hosted a historic line-up of events, including conferences on a global scale. Durban has a turbulent history dating from ivory hunters in the 1820s and their conflict with the local Zulu monarchs. The province has the largest number of battlefields. It is also a major centre of tourism because of the City’s warm, subtropical climate and extensive beaches.
Durban Tourism is the leading domestic destination in South Africa. The estimated visitor number for the financial year 2010/11 is 9,95 million. The value of the domestic tourism economic impact on the region’s GDP is estimated to be 8% per annum. The hospitality industry consists of many fine hotels, nightspots, shopping malls, ethnic attractions, traditional villages, craft markets, sparkling dams, and big-game parks.


Amalanga, Amanzimtoti, Amaotana, Berea, Blackburn, Bluff, Cato Ridge, Cele/Vumengazi, Chatsworth, Cibane, Clermont, Clifton Canyon, Craigieburn, Dassenhoek, Desainager, Durban, Durban International Airport, Durban North, Durban South, Emalangeni, Embo/Nksa Isimahla, Emona, Ethekwini, Everton, Ezembeni, Folweni, Gcumisa, Genazzano, Gillitts, Glenashley, Golokodo-Ensimbini, Hambanathi, Hammarsdale, Hillcrest, Ilanga, Ilfracombe, Illovo North, Illovo South, Inanda, Inchanga, Iqadi, Isipingo, Isipingo Beach, Kingsburgh, Klaarwater, Kloof, KwaDabeka, KwaMashu, KwaNdengezi, La Mercy, Lotus Park, Luganda, Luthuli/Umnini Trust, Magabeni, Malagazi, Mangangeni/Vumazonke, Maphephetha, Mariannhill, Mawotana, Mawothi, Molweni, Mount Edgecombe, Mount Moreland, Mpolo, Mpumalanga, New Germany, Newlands East, Newlands West, Ngcolosi, Ngqungqulu, Ntuzuma, Oceans, Outer West Durban, Phoenix, Pinetown, Prospecton, Qadi, Qiniselani Manyuswa, Queensburgh, Redcliffe, Roseneath, Sapref, Shallcross, Sobonakhona, Thoyana, Tongaat, Tongaat Beach, Tshelimnyama, UmgogintwiniUmbumbulu, Umdloti, Umgababa, Umhlanga, Umkomaas, Umlazi, Verulam, Waterfall, Westbrook, Westville, Ximba

Main Economic Sectors:

Finance (22%), manufacturing (22%), community services (18%), trade (16%), transport (16%), construction (3%), electricity (2%)

2016 2011
Population 3 702 231 3 476 686
Age Structure
Population under 15 29.5% 25.3%
Population 15 to 64 64.8% 69.9%
Population over 65 5.7% 4.8%
Dependency Ratio
Per 100 (15-64) 54.4 43.0
Sex Ratio
Males per 100 females 96.2 95.5
Population Growth
Per annum 1.43% n/a
Labour Market
Unemployment rate (official) n/a n/a
Youth unemployment rate (official) 15-34 n/a n/a
Education (aged 20 +)
No schooling 4.7% 4.2%
Matric 43.1% 36.9%
Higher education 10.9% 11.8%
Household Dynamics
Households 1 125 767 963 011
Average household size 3.3 3.4
Female headed households 42.1% 40.1%
Formal dwellings 81.5% 78.8%
Housing owned 74.0% 54.6%
Household Services
Flush toilet connected to sewerage 69.3% 63.0%
Weekly refuse removal 78.1% 85.6%
Piped water inside dwelling 60.8% 59.8%
Electricity for lighting 95.7% 89.6%

Council & Management

Composition of Council:
ANC 127, DA 60, IFP 10, EFF 8, INDEPENDENT 4, AIC 3, ACDP 1, APC 1, ALJAMA 1, DLC 1, MOSA 1, MF 1, TA 1
Controlling Party:
Zandile Gumede (Suspended)
Deputy Mayor:
Fawzia Peer (Deputy Mayor and Chairperson: Finance and Procurement Committee)
William Lekgoa Mapena
Chief Whip:
Stanley Xulu
Other Council:
Nondumiso Cele (Chairperson: Governance and Human Resources Committee)
Heinz de Boer (Exco)
Nigel Gumede (Chairperson: Human Settlements and Infrastructure Committee)
Zwakele Mncwango (Exco)
Bongiwe Mtshali (Exco)
Patrick Pillay (Exco)
Municipal Manager:
Mr Sipho Nzuza (City Manager)
Chief Financial Officer:
Mr Krish Kumar
Senior Management:
Sipho Cele (Deputy City Manager: Governance and International Relations)
Dumusile Nene (Deputy City Manager: Corporate and Human Resources)
Communications Officers:
Msawakhe Mayisela (Spokesperson)
Mandla Nsele (Acting)

Contact Details

Postal PO Box 1014, Durban, 4000
Physical City Hall, 263 Dr Pixley Ka Seme (West) Street, Durban
Tel 031 311 1111
Fax 031 311 2170
Web www.durban.gov.za

Resident Queries

Accounts 031 324 5000
Electricity Faults 0801 313 111
Cable theft 031 311 9611
Refuse & Waste 031 311 8824
Roads 080 1313 013
Service Delivery 0800 331 011
Water 080 13 13 013
073 148 3477 (Whatsapp)