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Displaying the 15 latest comments.
Submitted | first-name | support | message |
|---|---|---|---|
2026-10-04 11:29:12 +02:00 | Wayne | No—Bureaucracy is too slow, local issues are ignored, and decisions are dictated by party bosses | We cannot allow beaurocracy to get in the way of critical service delivery maintenance. |
2026-10-01 09:30:06 +02:00 | Veronica | Yes—My councillor is accessible and gets issues resolved quickly | Exceptional service from our councillor Francois Berry Ward 105 |
2026-09-30 12:36:48 +02:00 | Peter | No—Bureaucracy is too slow, local issues are ignored, and decisions are dictated by party bosses | |
2026-09-26 00:42:35 +02:00 | Martin | No—Bureaucracy is too slow, local issues are ignored, and decisions are dictated by party bosses | When one logs a service failure on the Metro's system, you don't always get a response, you get no feedback on what is happening and no response when the problem has supposedly been fixed. Also the Metro can close a service failure request without reference to the person who logged it ie they don't check that the problem is fixed before closing it!!! I had this experience for an electrical supply problem which we experienced for some months late last year and earlier this year. When I escalated it to our councilor it took time for him to take it seriously and eventually get it escalated and fixed. Thus there will be NO vote for him and his party in the upcoming elections from me!!! |
2026-09-24 00:30:25 +02:00 | Karen | Yes—My councillor is accessible and gets issues resolved quickly | Our ward councillor is committed to serving the community and does an excellent job. We, in Ward 70, are very fortunate to have such a dedicated and capable person to turn to in every situation. Thank you Ronel, I wish we could clone you. |
2026-09-18 13:16:43 +02:00 | Barbara | No—Bureaucracy is too slow, local issues are ignored, and decisions are dictated by party bosses | these matters should be managed by ward councillors and elected community members. it needs to be an and/ both solution not either or. |
2026-09-17 19:58:57 +02:00 | Faizel | No—Bureaucracy is too slow, local issues are ignored, and decisions are dictated by party bosses | Most ward councillors are too out of touch with reality on the ground. They spend more time attending to party political matters and canvising votes for their fellow party members. I have a huge ethical concern that politicians are using RATEPAYERS funds to do THEIR JOBS, and then want the residents to be appreciative when services are delivered. Aren't we then contributing towards their salaries, or do they think they are doing us a favour when they do little bits of their paid jobs? The other ethical concern is when polictal parties runs a big PR campaign when they are doing initiatives in the community that aligns with their job functions, paid for by ratepayers NOT the political party, yet the party runs media releases to advertise what they have done for the community as a political party. |
2026-09-17 14:18:09 +02:00 | Bruce | Yes—My councillor is accessible and gets issues resolved quickly | Pu it this way. My current ward councillor does her best. However, service delivery failures are not of her direct making, rather from the lack of action or "no budget" by our local Municipality. At IDP t ime she would include the top 5 priorities, submit to Council for Muni approval and actioning but always remind us that "its the laps of the gods" that anything will come of her submission. The issues my town within the graeter Knysna Muni, is insufficient muni staff, lack of consequence management for service failure and budgeted funds being "transferred" to projects not in the latest IDP. |
2026-09-15 14:29:13 +02:00 | Jane | No—Bureaucracy is too slow, local issues are ignored, and decisions are dictated by party bosses | In our particular ward, the councillor does very little, if anything, to address the legitimate concerns of ratepayers, and just seems to have his own political agenda/ambition in jockeying for a promotion in the council on which he has his eye. He is both arrogant and dismissive in public meetings, deliberately avoiding the questions/comments of individuals he knows are unhappy about the way important matters are not being handled. |
2026-09-14 17:18:43 +02:00 | Denise | No—Bureaucracy is too slow, local issues are ignored, and decisions are dictated by party bosses | |
2026-09-14 15:31:55 +02:00 | Roy | No—Bureaucracy is too slow, local issues are ignored, and decisions are dictated by party bosses | |
2026-09-11 20:48:18 +02:00 | Jeanette | No—Bureaucracy is too slow, local issues are ignored, and decisions are dictated by party bosses | |
2026-09-11 19:50:43 +02:00 | werner | No—Bureaucracy is too slow, local issues are ignored, and decisions are dictated by party bosses | |
2026-09-11 14:13:05 +02:00 | Anton | No—Bureaucracy is too slow, local issues are ignored, and decisions are dictated by party bosses | In 2024 I submitted a formal complaint regarding an illegal car‑sales operation taking place daily in the streets of our neighborhood. This activity involved the open buying and selling of vehicles in public space, created safety risks, disrupted residents, and operated for years without any form of regulation or enforcement. Despite multiple residents raising the same concern, the City of Cape Town never contacted me or any of the affected neighbors to understand the problem or to provide guidance. The only responses we received were procedural deflections and administrative red tape. Instead of investigating the actual issue — the illegal commercial activity occurring in the street — the City referred the matter to the Land Use department. Land Use conducted one or two inspections on the physical property associated with the individuals involved, not on the daily activity occurring in the public roadway. They then concluded that “no problem exists,” even though the problem was visible to residents every single day. At no point did the City attempt to understand the nature of the complaint or engage with the community. Their duty was to assess the situation and find a solution. Instead, they relied on narrow internal processes that effectively prevented any meaningful action. Ward Councilor Cheryl Visser sent a few brief emails, but these did not provide any real assistance, guidance, or leadership. There was no attempt to help residents understand what options or processes might be available, no acknowledgement that a problem existed, and no willingness to seek a solution. The overall response from the ward councilor and the City was silence, avoidance, and a consistent refusal to recognize the issue. Many residents invested significant time and effort trying to resolve something that should have been addressed with a single phone call, not a two‑year process. This experience stands in stark contrast to other enforcement actions taken by the City, such as issuing fines to an elderly resident for feeding birds in her own backyard. A large, unregulated commercial car‑sales operation generating hundreds of thousands of rands in public space was ignored, while trivial matters were pursued aggressively. This demonstrates a serious imbalance in priorities and a failure to serve the community. Even senior officials, including the Mayor, publicly highlight isolated clean‑ups or minor interventions as evidence of service delivery, while serious issues raised by residents — including mine — were ignored. My emails and requests for help received no meaningful response from any level of the City’s leadership. Based on this experience, accountability and responsiveness in my ward score extremely low. Residents were not supported, legitimate concerns were not acknowledged, and the City did not act in the interests of the community. |
2026-09-11 11:54:18 +02:00 | Jorrie | Yes—My councillor is accessible and gets issues resolved quickly |