# ICASA Biometric Regulations

- Link: https://dearsouthafrica.co.za/icasa-biometric-regulations/
- Published: 2026-11-02T18:00:53+02:00
- Author: dearSA

![Linking Fingerprints and facial scans to home affairs for SIM cards.](https://
cdn.dearsouthafrica.co.za/wp-content/uploads/2026/11/02174216/ICASA-numbering-regulations-
header.jpg "ICASA numbering regulations header")

![DEAR-SOUTH-AfFRICA](https://cdn.dearsouthafrica.co.za/wp-content/uploads/2023/
02/08135845/DEAR-SOUTH-AfFRICA.png "DEAR-SOUTH-AfFRICA")

0

comments individually delivered to ICASA

       * No I do not support the regulations 3
       * Yes I do 1

### The Independent Communications Authority of South Africa (ICASA) has published the Draft Numbering Plan Fifth Amendment Regulations, 2026.

This framework mandates that mobile network operators must verify the identity of
every subscriber through biometric data (fingerprints or facial images) checked 
against the Department of Home Affairs (DHA) national population register upon SIM
activation or when requesting a SIM swap. Furthermore, the regulations cap the number
of active mobile lines assigned to an individual to five (5) per network, and give
networks a two-year transitional window to retroactively capture biometrics for 
all existing active subscribers.
 click the link for more info, or scroll down to
have your say

[ view info, statements, documents and videos](https://dearsouthafrica.co.za/icasa-biometric-regulations/summary)

### _Where Do You Stand?_

🔴 I OBJECT to the Draft Numbering Plan Fifth Amendment Regulations, 2026 _(I reject
handing live biometric data to private telecom operators and oppose the five-number
limit as an infringement on consumer choice and privacy)._

🟡 I AMEND / NOT FULLY (I support biometric checks for critical actions like _SIM
swaps to prevent fraud, but I reject the retroactive scanning of all existing users
and demand the five-number cap be increased)._

🟢 I SUPPORT the Draft Numbering Plan Fifth Amendment Regulations, 2026 _(I support
strict biometric KYC laws, SIM swap protections, and number limits to permanently
dismantle the black market for fraudulent SIM cards)._

## 󠀁[ view comments from other participants before you have a say](https://dearsouthafrica.co.za/icasa-biometric-regulations/comments)󠁿

**Do you support the Draft Numbering Plan Fifth Amendment Regulations as proposed
by ICASA? **

**What is your concern? (scroll down for an explanation of each) **

As you've chosen "all of the above", if you had to settle on a single top concern,
what would it be?
 [select* top-concern first_as_label "Select your answer" ""1.
Biometric Privacy & Mass Surveillance (Sub-regulation 6A(5))" "2. State IT Failures&
Service Lockouts (Sub-regulation 6A(11) & 6A(12))" "3. The 5-Number Cap for Families&
Small Enterprises (Sub-regulation 6A(12A))" "4. Retroactive Compliance & Consumer
Cost Burdens (Regulation 24A)" "5. Disruption for Foreign Visitors & Cross-Border
Traders (Sub-regulation 6A(8))"]

the fields below are optional ——————————

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![D-icon](https://cdn.dearsouthafrica.co.za/wp-content/uploads/2022/12/11192438/
D-icon-40x40-1.png "D-icon-40x40")

### _Top concerns_

[1. Biometric Privacy & Mass Surveillance (Sub-regulation 6A(5))](https://dearsouthafrica.co.za/icasa-biometric-regulations/#1770131112026-5a70eb21-10f15d6a-e1cd1d69-949086db-d4ddb8de-c7f3)

    - _What the Regulation Proposes: _
       Sub-regulation 6A(5) makes it a mandatory
      legal requirement for mobile networks to verify the identity of a subscriber
      through live biometric verification (facial images or fingerprints) against
      the Department of Home Affairs (DHA) national population register upon activation
      or re-activation of a mobile number.
    - _The Core Risk & Impact: _
       While the regulations state this data must only
      be used for verification purposes, disseminating live biometric capture infrastructure
      across thousands of retail outlets and street-level agents creates a massive
      cybersecurity vulnerability. Critics argue that linking private telecom databases
      with state biometric records normalises mass surveillance and vastly expands
      the attack surface for identity theft.
    - _Why choose this: _
       Select this option if you believe that forcing law-abiding
      citizens to hand over fingerprints or facial scans to private network operators
      for basic communication services is a disproportionate violation of the constitutional
      right to privacy.

[2. State IT Failures & Service Lockouts (Sub-regulation 6A(11) & 6A(12))](https://dearsouthafrica.co.za/icasa-biometric-regulations/#1770131112043-0e75ef86-4b6c5d6a-e1cd1d69-949086db-d4ddb8de-c7f3)

    - _What the Regulation Proposes: _
       Under Sub-regulations 6A(11) and 6A(12),
      a mobile network is strictly prohibited from approving a SIM-swap request 
      if the applicant’s biometric identity cannot be successfully verified and 
      corresponded with the original subscriber record.
    - _The Core Risk & Impact: _
       This strict legal dependency creates a dangerous
      reliance on the uptime of the Department of Home Affairs’ IT infrastructure.
      If the DHA biometric API experiences standard downtime or server failures,
      ordinary citizens will be entirely locked out of recovering their phone numbers.
      This could cut individuals off from emergency services, digital banking, and
      business communications until state systems come back online.
    - _Why choose this: _
       Select this option if you are concerned that tying essential
      digital connectivity and banking recovery to the notoriously unstable IT infrastructure
      of Home Affairs will cause severe administrative paralysis.

[3. The 5-Number Cap for Families & Small Enterprises (Sub-regulation 6A(12A))](https://dearsouthafrica.co.za/icasa-biometric-regulations/#1770131281853-5866958a-b51c5d6a-e1cd1d69-949086db-d4ddb8de-c7f3)

    - _What the Regulation Proposes: _
       Sub-regulation 6A(12A) explicitly limits
      the assignment of mobile numbers to a maximum of five (5) per subscriber per
      network. While juristic persons (registered companies) are exempted, natural
      persons are strictly capped.
    - _The Core Risk & Impact: _
       This arbitrary cap ignores the reality of modern,
      digitally integrated households. A single parent or homeowner providing connectivity
      for children, a home Wi-Fi data router, a vehicle tracking system, and a home
      alarm will instantly hit this limit. To exceed it, citizens will be forced
      to either juggle multiple network providers or incur the administrative cost
      of registering a formal company simply to manage their household electronics.
    - _Why choose this: _
       Select this option if you believe a hard cap of five 
      numbers per network is an unreasonable infringement on consumer choice that
      fails to accommodate the “Internet of Things” (IoT) and the realities of modern
      family connectivity.

[4. Retroactive Compliance & Consumer Cost Burdens (Regulation 24A)](https://dearsouthafrica.co.za/icasa-biometric-regulations/#1770131323251-266a4851-6c9c5d6a-e1cd1d69-949086db-d4ddb8de-c7f3)

    - _What the Regulation Proposes: _
       Regulation 24A is a transitional measure
      that gives licensees a window of two (2) years from the commencement date 
      to retroactively verify the identity of all their existing subscribers using
      biometric DHA checks.
    - _The Core Risk & Impact: _
       This mandate requires mobile operators to physically
      verify the biometrics of tens of millions of existing prepaid and contract
      customers within 24 months. The logistical undertaking of deploying biometric
      scanners nationally and processing millions of in-store visits is immense.
      These multi-billion-rand compliance and infrastructure costs will inevitably
      be passed directly to the consumer, likely triggering increases in standard
      voice and data tariffs.
    - _Why choose this: _
       Select this option if you believe it is unfair to penalise
      existing, compliant citizens with the threat of disconnection and to burden
      the public with the financial costs of a retrospective biometric rollout.

[5. Disruption for Foreign Visitors & Cross-Border Traders (Sub-regulation 6A(8))](https://dearsouthafrica.co.za/icasa-biometric-regulations/#1777463528421-99209505-be9a1d69-949086db-d4ddb8de-c7f3)

    - _What the Regulation Proposes: _
       Sub-regulation 6A(8) stipulates that a mobile
      number assigned to a foreign national entering the Republic on a short or 
      long-term stay shall only remain active for a period not exceeding their visa
      validity, or a maximum of 90 calendar days.
    - _The Core Risk & Impact: _
       While intended to stop the black-market sale of
      tourist SIM cards, this strict cut-off disrupts regular cross-border traders,
      digital nomads, and foreign investors who travel frequently to South Africa.
      Automatically terminating their numbers severs their access to local banking
      apps, business contacts, and two-factor authentication services the moment
      they leave the country or hit the 90-day mark.
    - _Why choose this: _
       Select this option if you are concerned that this rigid
      deactivation policy will harm the tourism sector, discourage foreign direct
      investment, and unnecessarily complicate the lives of legitimate cross-border
      workers.

[6. All of the above (Multi-Issue Structural Objection)](https://dearsouthafrica.co.za/icasa-biometric-regulations/#1777463564023-1723eae7-45f61d69-949086db-d4ddb8de-c7f3)

    - _What it means: _
       Selecting this option indicates that you do not view the
      draft regulations as suffering from a single technical flaw, but rather that
      the entire framework is fundamentally compromised across privacy, logistical,
      and economic dimensions.
    - _The Core Logic: _
       You assert that combining mass biometric surveillance,
      inflexible consumer caps, and an expensive retroactive compliance mandate 
      creates an unworkable regulatory regime that punishes the law-abiding public
      far more effectively than it deters sophisticated criminal syndicates. (Note:
      Selecting this will prompt you to specify your most critical priority concern
      from the list above to assist in the platform’s data analysis).

[Support for Modernisation (Neutral Stance)](https://dearsouthafrica.co.za/icasa-biometric-regulations/#1777463616189-7e8ae7c5-a8e71d69-949086db-d4ddb8de-c7f3)

    - _The Regulation:_ The draft seeks to repeal the 1961 regulations and move 
      to a risk-based surveillance system.
    - _The Argument:_ Supporters believe this framework is necessary for South Africa
      to meet international FATF standards, prevent money laundering, and protect
      the national economy from illicit financial flows.

### _Perspectives: What is the debate?_

[🟢 Arguments in Favour (What Supporters Say)](https://dearsouthafrica.co.za/icasa-biometric-regulations/#1770892117175-dfc38055-c8385d6a-e1cd1d69-949086db-d4ddb8de-c7f3)

    - _Eradicating SIM Fraud: _
       Mandating live biometric checks against the national
      population register eliminates the rampant black market of pre-registered 
      SIM cards used in syndicates, scams, and kidnappings.
    - _Protecting Bank Accounts: _
       Requiring strict biometric authorisation before
      processing any SIM swap request provides an absolute layer of defence against
      identity thieves trying to intercept banking OTPs.
    - _Preventing Hoarding: _
       With the average person only needing 2.79 numbers,
      the 5-number cap per network guarantees efficient management of finite national
      dialling codes while preventing bulk SIM purchases by illicit operators.
    - _Temporary Visitor Controls: _
       Cutting off foreign visitors’ SIM cards when
      their visa expires (or after 90 days) closes a significant loophole where 
      tourists leave the country and their numbers are sold to criminal elements.

[🔴 Arguments Against (What Opponents Say)](https://dearsouthafrica.co.za/icasa-biometric-regulations/#1770892117205-3c7c32e1-ce3d5d6a-e1cd1d69-949086db-d4ddb8de-c7f3)

    - _Unprecedented Privacy Risks: _
       Linking commercial telecom databases continuously
      with the Department of Home Affairs normalises state surveillance architecture
      and creates catastrophic risks if network retail stores are compromised by
      hackers.
    - _Impractical Deadlines: _
       Mobile operators and civil society warn that forcing
      tens of millions of existing prepaid users to physically visit stores for 
      biometric scanning within 24 months will create massive queues and operational
      chaos.
    - _Overreliance on Failing State IT: _
       Because the law mandates that SIM swaps
      cannot be processed without a DHA match, a simple Home Affairs server outage
      could cripple the digital economy and leave stranded citizens without network
      access.
    - _Punishing the Law-Abiding: _
       The regulations place heavy administrative 
      and financial burdens on compliant citizens and network operators, while sophisticated
      syndicates will likely find ways to bypass biometric capture through corrupted
      agents or VoIP spoofing.

[ View more info](https://dearsouthafrica.co.za/icasa-biometric-regulations/summary)
